Zone2 — Support

ZONE2

Support

The best way to get help or report a problem is to open an issue on GitHub. Issues are read directly by the developer.

Get help & report bugs

Open a new issue → · Browse existing issues

Helpful things to include

What you were doing and what happened (vs. what you expected).
Your device and iOS version, and the app version shown at the bottom of Settings.
Your trainer and heart-rate strap models.
If it’s a connection issue, the diagnostics bundle is gold: Settings → Diagnostics → Export.

Privacy note: GitHub issues and any files attached to them are public. Review a diagnostics export before uploading it, and remove anything you do not want to share publicly.

Common questions

Which trainers and straps work? Zone2 needs an FTMS smart trainer with Bluetooth ERG target-power control and a direct-Bluetooth heart-rate chest strap. It is developed and validated on a Wahoo KICKR and Polar H10; other compatible devices are not individually tested. Apple Watch and wrist sensors are not supported.

How does it keep my ride easy? It uses your saved heart-rate band to adjust the trainer’s power as you respond — see how it works.

Is my data private? Yes — see the Privacy Policy. Zone2 has no servers and collects nothing. Your data stays on your device unless you choose to export it or write a workout to Apple Health.